(This is Part 2 of a multi-part series by Passage Technology: Reinventing Your Business, Reimagining Your Salesforce — see Part 1. In other entries for this series, we’ll be going in-depth on topics such as how Salesforce Admins can employ new approaches and empower their business partners. In addition, how businesses can streamline operations and objectively evolve strategic decision-making, ensuring group buy-in and productive innovation. And finally how to execute efficient project planning in the Salesforce environment, to be agile while achieving your goals for reinvention.)
For much of the working world, the global pandemic has changed the ways businesses and people interact and operate — in some ways permanently. The pace of change has been dramatically quick. Innovate, adapt, and survive are the buzzwords used to describe how to respond to the pandemic.
Still, the business cycle has always rewarded those who embrace change. And for Salesforce Admins and Developers, in many ways, the New
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