By: Nancy Doherty, Director of Salesforce Platform at Babson College
During this time of unprecedented crisis, institutions are being challenged to rapidly pivot their student success strategies within the context of a virtual environment. Whether it’s moving classes online, doubling down on student well-being, or adjusting degree plans to ensure on-time graduation, everyone is adapting to this new ‘normal.’ With this accelerated change, we wanted to share how we at Babson College are making sharp adjustments to ensure students, faculty, and staff stay connected, safe, and supported during this time of change.
Leveraging Data to Meet Student & Faculty Needs
In the wake of the COVID-19 pandemic, we wanted to guarantee that the online experience for faculty, students, and staff was flexible enough to uniquely meet the dynamic needs of each group. Seeing activity trends, such as adoption and usage, was critical in order to act quickly and
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