Updates to Salesforce’s Backup and Restore Services

You spoke and we listened.

Last year, we announced plans to end our Data Recovery Service. We arrived at this decision through several factors — most notably, the small number of customers actively using the service and availability of numerous third-party solutions. However, you, the Salesforce community, correctly pointed out that Data Recovery Service’s value lies in its very existence and knowing it is there in the event of an emergency.

We heard you and, as a result of your feedback, we have three important updates to our data backup and recovery capabilities:

First, we have reversed our decision to end our Data Recovery Service, effective immediately. If you previously relied on this functionality as your fail-safe and/or backup and restore strategy, you can continue to do so.

Second, the Salesforce AppExchange is home to a rich partner ecosystem that provides robust backup and restore solutions for customers today. These