You may have seen the announcement we recently made that beginning on February 1, 2022, Salesforce will start requiring all customers to implement multi-factor authentication (MFA). If so, you already know that MFA is one of the easiest, most effective ways to help prevent unauthorized account access and safeguard your Salesforce data. And in case you’re wondering, MFA is available at no extra cost for all Salesforce products.
Now that you’re caught up on the requirement, let’s talk about what that means for you as an admin — and your users. Driving user adoption for MFA may have its own set of challenges for admins with multiple Salesforce products. Since we know that a large portion of Salesforce customers have more than one product, we wanted to offer some suggestions of how to accomplish this exercise in change management. In this post, we’ll focus on the different ways to drive
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