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The Impact of Artificial Intelligence in the Hospitality Industry

March 11, 2020 by David M. Harroch Leave a Comment

The term ‘artificial intelligence’ is fast becoming a cliché in contemporary society. The term has been used in many scenarios, from movies depicting super intelligence of robots to technology publications.

Familiar as this may sound, it’s a fact that Artificial Intelligence is something that affects our daily lives and will play a very major role in the future. It’s here to stay.

Let’s take a look at the present. AI is already a key factor in most innovations around the globe. It’s the natural next step in our digital evolution. The logic behind our adoption of AI is simple: as we get further into the digital era, we tend to delegate more to computers. You’ll notice we have search engines to automatically scan the entire web, Lyft/Uber to order a ride in a few clicks, e-commerce sites to buy products online, and much more.

While we give computers more responsibilities, it is only reasonable that

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