Generative artificial intelligence might be the only thing that’s had a bigger year than Taylor Swift.
What can you say about a technology that, in under a year, captured the world’s imagination, became the #1 tech spending priority, spawned countless news articles, drew the attention of the White House, and was featured on “Last Week Tonight with John Oliver,” “60 Minutes,” “Saturday Night Live,” and “South Park”?
Of course, the impact of artificial intelligence (AI) extended far beyond the realm of pop culture. In the enterprise world, generative AI has shaken up fields from marketing and sales to service and ecommerce. Business leaders were eager to embrace this exciting new technology, and hungry for practical guidance on how to get the most out of it.
As 2023 winds down, we took a look back at all the stories we’ve published this year about generative AI. There were a lot.
Read the full article on Salesforce.org blog.
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