In some industries, people are afraid they’ll lose their jobs to technology. But when it comes to the future of field service, the opposite is true: there are too many jobs — and not enough experts to fill them. The Bureau of Labor Statistics estimates that U.S. job openings in installation, maintenance, and repair occupations will grow by about 582,100 each year between now and 2032. Meanwhile, applications from young people seeking work as skilled tradespeople dropped almost 50% from 2020 to 2022.
That’s where technology comes in. Let’s take a few minutes to review the industry trends that are changing field service as we know it — and discover how leading companies are using the latest tools to improve efficiency, attract a new generation of workers, and thrive in the face of a skilled labor shortage.
Table of contents The 4 technologies shaping the future of field
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