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Strengthening Our Feedback Loops: IdeaExchange + Generative AI

July 14, 2023 by John Stormer Leave a Comment

We’ve all marveled at the power of generative artificial intelligence (AI) and the stunning pace of its adoption. It took Facebook 4 years, the iPhone 3.5 years, and TikTok 9 months to amass 100 million users. ChatGPT did it in 2 months.

As you heard on June 12 at AI Day, we’re on a path to realize the potential of generative AI for our customers. We believe this technology is transformative, including unlocking solutions to some of the most complex, time-consuming problems our admins and developers face today, like troubleshooting, coding, configuration, setup, validation rules, and so much more.

This inflection point has caused us to re-evaluate how we connect with you, our community. We heard you when you told us you want more visibility into our roadmaps and more opportunities to work directly with our product teams. And we heard that you’re itching to leverage AI and understand how

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