A key part of our jobs as Salesforce Admins is to implement solutions that help our users utilize Salesforce more efficiently. Whether your solution is a small thing that can be completed in a few hours or a more involved undertaking that will span multiple months, developing the skills to manage the project’s scope, budget, and schedule is crucial to the successful delivery of implementations.
I began to develop my project management skills when I was a graduate student, well before I had even heard of Salesforce, and have continued to strengthen them as a director of operations at a participatory arts nonprofit. I’ll share some of the wisdom I’ve learned throughout my career and how I apply it to reaching project goals as my organization’s Salesforce Admin. I won’t get into specific project management techniques (such as Waterfall or Agile), but check out the resource section for more information
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