Big news! The groundhog did not see his shadow and predicted an early spring! There is so much to look forward to: warmer weather, blooming flowers, and, of course, the Salesforce Spring ‘20 release. This release is packed with features that will help make your teams more efficient so that they can focus their energy on students. From queues and cloning objects (and related records!) to field-to-field filtering and permission set groups, these new features are sure to get you excited. Here are our five top feature picks for education institutions.
1. Assign Tasks to a Queue
Serving a demanding student body means that educational institutions are busy all the time. Salesforce has come up with a way to help out advisors and staff to get work done efficiently, effectively, and as a team. Tasks can now be assigned to a shared queue. Assigning tasks to a
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