• Skip to main content
  • Skip to primary sidebar
  • Skip to footer
  • Home
  • Blog
  • Contact

Salesforce Insider

Salesforce News, Reviews, and Analysis

Pro Bono Profile: Volunteer’s Love of Reporting Unlocks Value for Nonprofit Customer

October 26, 2019 by Jason Wurtz Leave a Comment

Our Pro Bono Profile blog series highlights Salesforce employees who volunteer their time and talent to help nonprofits harness the full power of Salesforce technology.

A High Hopes volunteer gets a therapy horse ready for a ride.

Mark was diagnosed with PTSD shortly after retiring from 30 years of service in the Air Force. “I was in a very very dark place spiraling downward,” he recalled. “I did not want to go on like that but I couldn’t see a way of moving forward.”

In 2016, Mark enrolled in a therapeutic horseback riding program at High Hopes. That’s where he met therapeutic riding horse, Latino, and began his journey back to life as a civilian.

“It was almost as if my physical pain, hopelessness, and the depression that I had inside evaporated,” Mark recalled. “I could feel how peaceful and genuine he was. Seeing Latino weekly gave me something

Filed Under: Blogs

Reader Interactions

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Primary Sidebar

More to See

Optimizer Is Sunsetting: Learn How To Use Org Check | Kate Clicks Through It

August 5, 2025 By Kate Lessard

Admin Release Countdown: Get Ready for Winter ’26

August 4, 2025 By Zoe Vasquez

Breaking Into Tech With a Nontraditional Background

July 31, 2025 By Joshua Birk

Introducing True to the Core Deep Dive: In-Depth Product Conversations with Salesforce PMs

July 29, 2025 By LeeAnne Rimel

Inside Our Hackathon Build: Case Automation on Agentforce in 9 Steps

July 28, 2025 By Anna Bromley

Footer

About Salesforce Insider

Salesforce Insider is your one-stop shop for Salesforce news, reviews, and analysis.

Do you have something to share? Contact us and let us know!

Recent

  • Optimizer Is Sunsetting: Learn How To Use Org Check | Kate Clicks Through It
  • Admin Release Countdown: Get Ready for Winter ’26
  • Breaking Into Tech With a Nontraditional Background
  • Introducing True to the Core Deep Dive: In-Depth Product Conversations with Salesforce PMs
  • Inside Our Hackathon Build: Case Automation on Agentforce in 9 Steps

Search

Copyright © 2026 · Salesforce Insider