Discover Winter ’21 Release features! We are sharing release highlights for admins and developers, curated and published by Salesforce product experts, as part of Learn MOAR. Follow and complete a Learn MOAR Winter ’21 for Admins or Developers trailmix by October 30 to earn a special community badge and enter for a chance to win one $200 USD Trailhead Cert voucher.
Let’s talk about bots, admins! These days, now more than ever, all of us are thinking about how to better serve our users and customers in new digital ways. This is where bots become your new best friends. Bots are a very powerful way to help your users spend their time more efficiently, because bots help customers get the answers they need quickly. Admins, we are bot builders. For several years we’ve had the ability to build bots, but now, with Winter ’21, we’ve got some new tools
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