Being a Salesforce Admin requires a unique set of skills. As time passes, more and more features and functionality are released, and because the Salesforce Platform is so flexible, you may find yourself supporting business processes that don’t fit neatly with concepts like sales and service. Perhaps you find yourself supporting new business processes like revenue operations, release management, or IT ticketing.
Because Salesforce Admins can have a wide and deep impact on business efficiency, I find it helpful to focus on strategic thinking, both in how an org is configured and how we approach our careers.
So, I’ve put together some of my favorite 2021 pieces of content that support this kind of big picture thinking below!
How Salesforce Admins Can Benefit From Being a Mentor
What it covers: Join Michelle Hansen to explore the benefits of mentoring others as you mature in your own career.
Why I
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