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Introduction to Slack for Salesforce Admins

March 28, 2022 by J. Steadman Leave a Comment

Admins like you often field questions from your business about Salesforce products, features, and value. As our offerings continue to expand, it can be difficult to stay up to date. Let’s break down what you need to know about Slack as a Salesforce Admin.

Not just another communication channel

Slack is a messaging app for business that connects people to the information they need. By bringing people together to work as one unified team, Slack transforms the way organizations communicate.

To understand how Slack is different from other forms of communication, we should start with the name. Slack is an acronym! It stands for Searchable Log of All Conversation and Knowledge. That’s a cool name, but let’s explore what that means.

Slack is connected

Slack makes communicating with your colleagues easy—message anyone inside or outside your organization and collaborate just like you would in person. People can work in dedicated

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