No matter the size of your organization, or how many admins you have on your team (if you have a team!), one of the last things you probably enjoy doing is writing documentation. I hear you—it’s hard to start writing documentation, know what to capture, and figure out where to put it so you’ll actually go back to it as a reference.
We’ve talked about the importance and value of documenting your changes, but have you ever considered where? I’ll be the first one to admit that it’s really easy to become overwhelmed and distracted by all the different tools out there to capture system changes. And there’s a lot of great ideas and conversations around documenting in a place where your business works, but what if that place doesn’t exist yet? What if there are too many places and none really meet your needs? What if you don’t have
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