It’s not always easy to establish a connection with someone you’ve just met. Even for the most seasoned sales pro, it takes intention and practice to build rapport. You also need to be curious about the people you meet and pay close attention to them. When you listen and pick up on cues, you can create a sense of trust.
If you’re wondering how that works, you’re in the right place. We’ll dive into the basics of sales mirroring and learn how to build trust with customers.
What you’ll learn: What is sales mirroring? How does sales mirroring work? Why mirroring in sales is important Sales mirroring techniques and best practices The one ‘do’ (and several ‘don’ts’) of sales mirroring Level up your game with AI conversation insights
Sell smarter using Einstein Conversation Insights — with customer signals and next-step guidance to help you close.
Read the full article on Salesforce.org blog.
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