By: Laura Croudace, Head of Impact and Technology Impact Evangelist at Cirrico
Many nonprofit organisations and their services were heavily impacted by the pandemic, but especially those with programs relying on in-person support that suddenly, and quickly, had to go virtual. One of these nonprofits is Bipolar UK, the only national charity in the U.K. dedicated to empowering individuals and families affected by bipolar. Before the pandemic, they ran over 230 regional peer support groups and a telephone support line that served as an invaluable source of information and support for many people. In the middle of the COVID-19 pandemic, they saw a huge uptick in requests for support with their groups unable to meet in person, and were eager to offer them virtually.
Bipolar UK understood that the best way to scale the work they did was by housing data in one place and automating processes that took up
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