How Salesforce Customers Can Zero Consumer Fraud While Boosting Efficiencies In 8 Seconds

How Salesforce Customers Can Zero Consumer Fraud While Boosting Efficiencies in 8 Seconds

Whether you’re a lender, a bank, a telco, or coming from any other industry, fraud is likely top-of-mind as you onboard new customers. Each customer has a certain level of inherent risk, and most companies, when mitigating that risk, end up adding new controls that amount to additional layers of bureaucracy and paperwork to the process.

Unfortunately, many of today’s risk processes happen outside of the Salesforce environment and can be slow and frustrating. This results in ever-longer onboarding cycles, poorer data sync, and higher customer likelihood of abandoning the interaction and fraud exposure. This antiquated multi-system allows fraudsters to slip through the cracks and hurts efficiency and customer experience (CX).

Fraud is a valid fear, but companies don’t have effective and efficient ways of combating it.

Fraud is the word on everyone’s lips across verticals. According to Experian, 72% of businesses cite