As Salesforce Administrators, you solve business challenges for your organizations. You make processes more efficient by automating repetitive tasks. You provide meaningful insights using reports and dashboards. And in this work-from-anywhere world, you design mobile solutions to increase productivity and help your users. You also customize the Salesforce Platform to personalize the user experience. You use your business and technical skills to do all of this, driving success for your organizations every day.
But how do you measure this success? How do you communicate this value to your users and executives? In this blog post, we’ll discuss how you can use the FREE Salesforce Optimizer tool, located within Setup of your org, to measure and communicate your success. But first, let’s talk about WHY you need to measure the value you add to a company.
Why a Salesforce Admin needs to measure success
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