How I Solved It: Manage Data with MuleSoft

In this episode of “How I Solved It” on Salesforce+, #AwesomeAdmin Jen Cole solves an inefficient fulfillment and sales process using MuleSoft Composer. Learn how she approached building her solution and her tips for developing admin skills.

The problem

Once upon a time, not so long ago, I was asked to fix an inefficient sales and fulfillment process. Part of this process required Salesforce orders to be replicated in our Enterprise Resource Planning (ERP) system, which was the system that shipped out the orders. The problem was that the Account model in Salesforce—where we store addresses related to brick-and-mortar locations—didn’t match the billing and shipping addresses for accounts in the ERP. That made it impossible to map orders from Salesforce to the ERP.

The solution

Well, an #AwesomeAdmin (aka me) came to the rescue! I created a way to sync the billing and shipping address data between the two systems