Welcome to another post in the “How I Solved It” series. In this series, we do a deep dive into a specific business problem and share how one #AwesomeAdmin chose to solve it. Once you learn how they solved their specific problem, you’ll be inspired to try their solution yourself! Watch how Christina Nava used Flow and a custom setting to allow anyone in an org to stop sending auto-emails and interrupt the dreaded “infinite new-case-loop” that can happen when using Email-to-Case.
The post How I Solved It: Interrupt the Dreaded “Infinite New-Case-Loop” appeared first on Salesforce Admins.
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