With the Salesforce acquisition of Slack, Salesforce is realizing a major goal: to help people work from anywhere in this new all-digital world. Salesforce Admins have the opportunity to be at the forefront of this world by using Slack to surface the information their customers need when they need it.
Salesforce Admins are well-positioned to help their colleagues and companies work from anywhere by connecting the data and business processes they use in Salesforce with the contextual communication tools in Slack. Let’s dig in to understand what Slack is and how we, as admins, can help bring collaboration everywhere in our organizations.
What is Slack?
Slack is a messaging app for businesses that connects people to the information they need. By bringing people together to work as one unified team, Slack transforms the way organizations communicate.
In Slack, a workspace is made up of channels (which I’ll cover in a
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