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How 4 AppExchange Partners Are Turning a CRM Upgrade into a Digital Transformation

March 30, 2022 by Miriam Kahn Leave a Comment

In 2017, Coliban Water, a large regional utility company from Australia, had a CRM and billing system that was approaching end-of-life and needed replacing. This presented an opportunity to reimagine their systems from the ground up and undertake a true digital transformation. When searching for a new CRM and billing solution, Coliban tapped into the synergies of four collaborative Salesforce Partners.

Keep reading to learn how Capgemini, Aptumo, Copado, and OwnBackup teamed up to transform Coliban’s business, saving them time and money across the board.

Teamwork Makes the Dream Work

Coliban sought out a world-class CRM platform that could serve as the foundation for their significant transformation. Salesforce and its ecosystem of System Integrator (SI) and Independent Software Vendor (ISV) partners were able to deliver on Coliban Water’s request not only because the skills and technologies were proven, but also because partner relationships were in place to streamline the process.

The cohort of partners for the Coliban

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