If it feels like resources are running thin, you’re not alone: 65% of commerce professionals say they’re being asked to do more with less. The good news? Necessity breeds innovation. The rise of generative AI — and its uses in ecommerce — is already proving to be a valuable tool for productivity, efficiency, and revenue growth. In fact, 84% of organizations that have fully implemented AI in ecommerce say it’s had a moderate to major improvement in these areas.
Here’s everything you need to know about the unique benefits of AI in commerce, and how leaders are evaluating, investing in, and implementing it.
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