Headless is hot. Don’t take my word for it. By 2023, 50% of new commerce capabilities will be incorporated as API-centric SaaS services according to Gartner’s Composable Commerce Must Be Adopted for the Future of Applications. 2023 is just 18 months away!
While headless commerce is hot, we also know that the term itself can be confusing. There isn’t a one size fits all approach to headless implementations. Companies with different requirements will tackle headless in different ways. We are seeing a lot of companies with mature technology teams choose a headless approach to give them the ultimate in flexibility.
But, that flexibility also introduces complexity.
Integrations are a big contributor to the added complexity. Every commerce implementation requires integrations to deliver a complete customer experience. From table stakes partners like payment, tax, and shipping, to innovations at the edge like social and AR. Complete digital experiences require many systems to interact with one another.
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