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Frustrated by Personalization Challenges? 4 Ways to Improve Your Customer Journey

September 21, 2023 by justinlafferty Leave a Comment

Let’s face it: If you’re not offering personalized experiences, you’re probably losing valuable customers. However, even with countless resources available to improve personalization, marketers still face many hurdles when executing their strategy. If you’re just starting this journey (or tired of hitting roadblocks), we’ve outlined some personalization challenges to watch out for — and how you can overcome them.

In our Trends in Personalization survey, we found that 94% of marketers say customers expect a personalized experience. Still, only 26% of marketers are confident that their organization has a successful strategy for personalization. So what stands in the way of personalized marketing? 

Realize the dream of 1:1 personalization

Delivering content that is uniquely relevant to many people takes a well-honed strategy and strong grasp of AI. See how it’s done.

Connect with your customers Obstacle 1:

Read the full article on Salesforce.org blog.

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