Today on the Salesforce Admins Podcast, we talk to Muralidhar Krishnaprasad, EVP of Engineering, Next Gen Customer 360 Data Services at Salesforce. Join us as we talk about Data Cloud and all of the exciting innovations coming to help admins own all the data in their org.
You should subscribe for the full episode, but here are a few takeaways from our conversation with Muralidhar Krishnaprasad.
What is Data Cloud?
Muralidhar is in charge of Data, AI, and analytics platforms at Salesforce, and we wanted to bring him on the pod to share the awesomeness that is Data Cloud.
Right now, we tend to keep our data in many different pools. Between Sales Cloud, Marketing Cloud, Service Cloud, and outside sources, we don’t necessarily have one single source of truth for what’s going on between a customer and your organization. Currently, getting something even close to that requires a bunch
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