As companies race to ensure compliance with growing environmental, social, and governance (ESG) regulations, many are facing the challenge of reporting on the supply chain. Emissions from the supply chain play a large part in a company’s scope 3, or indirect, emissions, which is generally the largest and most complex emissions category. At Salesforce, scope 3 emissions make up … [Read more...] about What Is Supply Chain Sustainability — And Why Do Businesses Need It Now?
Blogs
Create Dynamic Case Creation Forms with Attachments Using Flow Builder | How I Solved It
Welcome to another “How I Solved It.” In this series, we do a deep dive into a specific business problem and share how one Awesome Admin chose to solve it. Once you learn how they solved their specific problem, you’ll be inspired to try their solution yourself! Watch how Dan Faulkner built a screen flow to allow customers to submit cases with attachments to their support team … [Read more...] about Create Dynamic Case Creation Forms with Attachments Using Flow Builder | How I Solved It
The Complete Guide to Sales Analytics
Every sales team wants the secret sauce to help grow their revenue. However, the answer is often right in front of you — in the data. Though it’s often hard to turn data into actions, analytics can provide the answer you need to get higher earnings next quarter. Wondering where to start? You’re in the right place. We’ll walk through the basics of sales analytics, the benefits, … [Read more...] about The Complete Guide to Sales Analytics
B2B Email Marketing Best Practices: What You Need To Know Now
Guide to B2B email marketing best practices Understanding common problems in the B2B email marketing space How to handle non-human interactions in B2B email marketing B2B email marketing best practices for acquisition and compliance Top B2B email marketing best practices B2B email marketing has its own unique set of challenges for companies trying to market their products and … [Read more...] about B2B Email Marketing Best Practices: What You Need To Know Now
What Are The Key Benefits of AI for Salesforce Admins?
Today on the Salesforce Admins Podcast, we sit down for an Admin Evangelist roundtable discussion with Josh Birk, Jennifer Lee, and yours truly. Join us as we chat about how AI can help you be a better Salesforce Admin and what you can do to improve your prompts. You should subscribe for the full episode, but here are a few takeaways from our conversation with Josh Birk and Jen … [Read more...] about What Are The Key Benefits of AI for Salesforce Admins?