Blogs

As a Salesforce Admin, you implement tools to reduce busywork for sales teams so that they can focus on the more important stuff. You know, like working on actual deals. One common busywork rabbit hole is the never-ending task of keeping data up to date between Salesforce and email and calendar applications. Einstein Activity Capture has evolved over the past few years to … [Read more...] about AI for Admins: A Closer Look at Einstein Activity Capture

Photo by Hush Naidoo on UnsplashLong before working from home became a necessity for businesses, Skedulo, a mobile scheduling and management platform, set out to help its customers manage deskless workforces, automate schedules, and organize frontline workers. As the shift towards an all-digital world has intensified, Skedulo — a company that builds on the Salesforce … [Read more...] about How This Company Solves Challenges for Millions of Mobile Workers with the Salesforce Platform

By: Eric Stoller, Higher Education Consultant In 2010, I had the opportunity to serve as the lead faculty member for the NACADA Technology Seminar. The event was a showcase of the latest digital engagement practices of the day with a strong focus on using Web 2.0 technologies to enhance the student experience. As a relatively new academic advisor, I had high hopes that the … [Read more...] about 4 Ways to Digitally Transform Your Student Advising

Admissions Teams Are Personalizing and Unifying the Recruitment and Admissions Experience with a New Product from Salesforce.org At Salesforce.org, we believe that equality begins with education. By now, the inequalities that the COVID-19 pandemic has spotlighted — and the ways education institutions are responding to them — are well documented. At such a pivotal moment for the … [Read more...] about It’s Time to Modernize Your School’s Admissions Process

Today on the Salesforce Admins Podcast, we talk to Kris Harrison, Director of Product Management at Salesforce for data, integration, and metadata focusing on Enterprise API and External Services. We’ll dive into all those technical topics and more as we dive into APIs and how they affect everything that goes on in your org. Join us as we talk about why you should be thinking … [Read more...] about Why API Versions Matter with Kris Harrison