By: Eric Stoller, Higher Education Consultant
In 2010, I had the opportunity to serve as the lead faculty member for the NACADA Technology Seminar. The event was a showcase of the latest digital engagement practices of the day with a strong focus on using Web 2.0 technologies to enhance the student experience. As a relatively new academic advisor, I had high hopes that the profession would make significant shifts toward digital transformation.
That was more than a decade ago. Since then, the evolution of various educational technologies to enable advisors to effectively and proactively engage students has been steady. However, the adoption of these technologies within advising departments has been inconsistent. COVID-19, in particular, required nearly all institutions to instantaneously deliver support remotely, and many institutions have struggled to meet this need.
There’s been a steady evolution of technology for advisors to engage students, but the adoption of those
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