Blogs

Welcome to another “How I Solved It.” In this series, we do a deep dive into a specific business problem and share how one #AwesomeAdmin chose to solve it. Once you learn how they solved their specific problem, you’ll be inspired to try their solution yourself! Watch how Sarah Pilzer uses a naming convention to identify elements in her flow and then receives a customized error … [Read more...] about How I Solved It: Customize Error Emails with a Flow Element Naming Convention

Are you ready, #AwesomeAdmins? It’s almost time for the Summer ’22 Salesforce Release! Below are the most important dates you’ll want to mark in your calendar. You can also review release dates and sandbox preview information on the corporate blog. April 21: Get early access by signing up for a pre-release org Admins can sign up for a pre-release Developer Edition … [Read more...] about Admin Release Countdown: Get Ready for Summer ’22

Fundraising teams at the eye of the pandemic storm have experienced an eye-watering pace of change the past two years. Major donor and corporate engagements turned virtual overnight. Community fundraising and events were abruptly redirected online. Individual giving demonstrated resilience and growth. Many organizations typically inexperienced in emergency appeals saw huge … [Read more...] about Are Marketing and Fundraising Changing Permanently?

When you build automation in Flow Builder, it’s important to understand how the running user affects your flow. The running user determines how your flow runs. Knowing who the running user is allows you to know who creates or modifies the records in the flow and helps you debug issues when they arise. It’s also important to know how the running user affects the context in … [Read more...] about Your Guide to Determining the Flow Running User and Its Execution Context

For many years, B2B revenue teams have been obsessed with speed to lead or their average lead response time. For good reason too — all things equal, your speed to lead might be the differentiating factor in winning a deal.Consider the following speed to lead statistics:78% of customers buy from the company that responds to their inquiry first (Lead Connect)391% increase in lead … [Read more...] about There’s More to Speed to Lead Than Speed