Providing higher education to more than 12,000 students, the University of Colorado, Colorado Springs (UCCS), a public research university, is one of four satellite campuses in the larger University of Colorado system. In search of an effective way to send bulk and one-to-one SMS messages to prospects, inquiries, and applicants, UCCS enlisted the strategic support of Attain … [Read more...] about How Proactive Holistic Support Helped Digitally Transform University of Colorado, Colorado Springs
Blogs
Live from TrailblazerDX
Today on the Salesforce Admins Podcast, we take the show on the road, live from TrailblazerDX. Join us as we talk about how we put on events like these, what it’s like to go to a live event for the first time, and tips from a Salesforce expert about why networking is so important. You should subscribe for the full episode, but here are a few takeaways from our conversations. … [Read more...] about Live from TrailblazerDX
How MFA Affects Subscriber Support Console Access
Multi-Factor Authentication (MFA) is an easy and effective way to increase user account protection against common security threats like phishing attacks. It does this by adding an additional layer of security to a login process by requiring users to submit two or more pieces of evidence — or factors — to prove they are who they say they are. Effective Feb. 1, 2022, Salesforce … [Read more...] about How MFA Affects Subscriber Support Console Access
Announcing the 2022 Salesforce.org America Higher Education Advisory Council
It’s my pleasure to introduce the officers and members of the 2022 Salesforce.org America Higher Education Advisory Council (HEAC). We have 24 total members, including two new members this year, all of whom are innovative Trailblazers! I would like to both welcome our new members and extend my sincere thanks to those rolling off the HEAC, who join our Alumni community. In … [Read more...] about Announcing the 2022 Salesforce.org America Higher Education Advisory Council
Expert Corner: Explore Important Admin Skills for Your Salesforce Career with Gillian Bruce
“Expert Corner” is an interactive video series made for our #AwesomeAdmin community. Each episode features Salesforce Product Managers and experts sharing new and upcoming features and functionality for admins. Join us for a chat with Principal Admin Evangelist, Gillian Bruce. We’ll dive into admin skills for Salesforce career growth. The post Expert Corner: Explore … [Read more...] about Expert Corner: Explore Important Admin Skills for Your Salesforce Career with Gillian Bruce