Blogs

Are you ready, #AwesomeAdmins? It’s almost time for the Summer ’23 Salesforce Release! An essential part of every admin’s job is staying on top of the latest Salesforce Releases. Three times a year, Salesforce releases new features and updates to our technology, enabling users everywhere to take advantage of the latest and greatest that our platform has to offer! As an … [Read more...] about Admin Release Countdown: Get Ready for Summer ’23

After diving into the record access (sharing) roadmap session during Dreamforce ‘22, and sharing more details in TrailblazerDX ’23, I want to provide highlights for those of you who weren’t able to able to attend in person. As a product manager, I’m grateful for your feedback. Over the last several months, we’ve met with and heard from our #AwesomeAdmins during events, in … [Read more...] about An Inside Look at How We’re Addressing Challenges from the Record Access (Sharing) Roadmap

In this episode of “How I Solved It” on Salesforce+, #AwesomeAdmin Preena Johansen solves a customer insights problem using CRM Analytics and App Builder. Learn how she approached building her solution and her tips for developing admin skills. The problem Rumor had it that account teams were frustrated because there wasn’t a quick and easy way for them to get a complete picture … [Read more...] about How I Solved It: Deliver Insights with CRM Analytics

Salesforce Admins like you build efficiency and automation for your end users with great apps, pages, and automations. Screen flows are a powerful automation tool that allows you to create interactive workflows for your users with just a few clicks. With screen flows, you can create step-by-step workflows that include screens for data entry, decision points based on user input, … [Read more...] about 5 Ways to Get Started with Screen Flows

Over the last 14 years in the Salesforce ecosystem, one of the topics talked about least has been maybe one of the most important ones: availability. Availability is a topic not too many people get excited about—that is, until availability is negatively impacted. But with a little thoughtful design, implementation, and eye toward maintaining your org with best practices in … [Read more...] about How to Advocate for Availability in Your Org