Small and midsize businesses (SMBs) represent a huge opportunity for sellers. According to the U.S. Small Business Administration (SBA), 99.9% of U.S. businesses are small businesses. That means there are a lot of prospects to go after. Even better, SMBs tend to make decisions faster than enterprise companies, in part because there are fewer decision-makers involved. What does … [Read more...] about Small Business Sales: A Complete Guide
Blogs
Building a Copilot? Start with Basics of Conversational AI
Generative AI and LLMs (large language models) have turned the world of conversation design upside down. People were already on the fence about automation and chatbots. And now, they’re also learning about autonomous agents. When experimenting with conversational AI, it’s easy to get lost in the innovation and forget the principles behind it. That’s when resources, such as our … [Read more...] about Building a Copilot? Start with Basics of Conversational AI
Salesforce Admin Tips: How to Deliver Success for Your Company
Salesforce Admins have the power to deliver success for their companies. How do they do it? Here are my four Salesforce Admin tips to deliver success for your organization. 1. Hone your skills To be a great Salesforce Admin, it’s not just about having great technical skills. Technical + soft skills = admin success! The Salesforce Admins Skills Kit features 14 skills Salesforce … [Read more...] about Salesforce Admin Tips: How to Deliver Success for Your Company
Why Your Small Business Should Care About Clean Data
As AI intensifies the need for trusted data, many businesses are rushing to fortify their data foundations. In fact, 86% of analytics and IT leaders agree that AI’s outputs are only as good as its data inputs. To get the most out of data for small businesses, it needs to be “clean.” Clean data — or data and records that are free of inaccuracies, duplications, and blanks — … [Read more...] about Why Your Small Business Should Care About Clean Data
Want To Close the Year Strong? These Sales Experts Show You How
It’s the end of the year, and you know what that means: it’s closing time. But if you haven’t already hit your quota, it’s not too late. Sure, there are challenges — possible burnout, economic uncertainty, and the need to do more with less — but you can still come out on top. We asked our crew of influencers for advice on how sales organizations can rally and close the fiscal … [Read more...] about Want To Close the Year Strong? These Sales Experts Show You How