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Jen’s Top Spring ’24 Release Features

January 9, 2024 by jennifer.w.lee@salesforce.com Leave a Comment

As I write this blog, it’s winter and it’s cold in Boston. While I like sipping hot apple cider, eating roasted chestnuts, and enjoy seeing all the festive holiday lights in New York City in Hudson Yards, Rockefeller Center, and at the Saks Fifth Avenue store, I can’t wait to fast forward to spring for some warmer weather. So, let’s do it! After you read the summarized list of … [Read more...] about Jen’s Top Spring ’24 Release Features

What Is Data Security?

January 8, 2024 by Jacquelin Barnes Leave a Comment

Generative artificial intelligence (AI) has everyone talking  — and for good reason. It promises many benefits that can improve our lives, but it also comes with risks. According to IT experts, one of the biggest risks is data security. In fact, 79% of IT leaders believe generative AI can introduce new security risks.  We’ll help you learn how to create a security-first mindset … [Read more...] about What Is Data Security?

How to Calculate Cost of Goods Sold (COGS): A Step-by-Step Guide

January 8, 2024 by Erin Hueffner Leave a Comment

If your business has a lot of variables, like restaurants or grocery stores for example, knowing how to accurately calculate the cost of goods sold (COGS) is absolutely essential. If the COGS is not accurately recorded and analyzed, losses can quickly add up and in some cases, completely devastate your business. Carefully monitoring price changes, inventory, and sales can make … [Read more...] about How to Calculate Cost of Goods Sold (COGS): A Step-by-Step Guide

Sales Contracts: Elements, Process & Best Practices

January 8, 2024 by Anita Nielsen Leave a Comment

Salespeople have a reputation for overpromising in their pitch. You’ve heard the adage about salespeople telling a customer “Of course we can do that!” to close a sale. But back at the office, they’ll ask their delivery or product team in a panic, “We can do that, right?” A written sales contract should accurately reflect the verbal agreements made — or else you risk the buyer … [Read more...] about Sales Contracts: Elements, Process & Best Practices

10 Ecommerce Trends That Will Influence Online Shopping in 2024

January 8, 2024 by Lauren Wallace Leave a Comment

Some ecommerce trends and technologies pass in hype cycles, but others are so powerful they change the entire course of the market. After all the innovations and emerging technologies that cropped up in 2023, business leaders are assessing how to move forward and which new trends to implement. Here are some of the biggest trends that will affect your business over the coming … [Read more...] about 10 Ecommerce Trends That Will Influence Online Shopping in 2024

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  • Optimizer Is Sunsetting: Learn How To Use Org Check | Kate Clicks Through It
  • Admin Release Countdown: Get Ready for Winter ’26
  • Breaking Into Tech With a Nontraditional Background
  • Introducing True to the Core Deep Dive: In-Depth Product Conversations with Salesforce PMs
  • Inside Our Hackathon Build: Case Automation on Agentforce in 9 Steps

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