Recently, I had the opportunity to connect (remotely) with three execs of human services nonprofits who helped pilot our new Nonprofit Cloud Case Management product–then suddenly found themselves deep in the disruption of the COVID-19 pandemic. My conversation with Chris Cheuk, Technology Officer at Cameron House; Heath Parks, Director of Information and Technology for Cincinnati Works; and Lauren Swihart, consultant and board member for HELPSudan; provides insight into how they see using the new product, now and in the future, for long-term success.
I know we’re here to talk about a new product, but it would be strange to start this without acknowledging the unusual state we’re in.
Heath Parks: It’s been a real lesson in how adversity can bring out the best in people. I’m amazed to see how our staff has come together to find new ways to provide services to our clients, especially since our normal
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