You have managed systems rollouts and cloud migrations. In the last decade, you have modernized legacy systems, connected and disconnected applications, and amped up cybersecurity. And now AI is in the public domain and in your industry. AI isn’t news to you or your IT team. But are you prepared to build AI apps that your business is asking for or are your teams’ hands tied with systems integrations? Do your developers have the skills to build AI and generative AI apps?
If you answered no to any of those questions, help is available. Whether you are building a healthcare diagnostics or a customer service app, you can take a step-by-step approach and use this as a roadmap. And start thinking about security and ethics questions early on.
1. Before building AI apps, define what you want
2. Build guardrails for ethics and security in your AI app early on
Read the full article on Salesforce.org blog.
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