As Salesforce Admins, building apps and custom workflows for your Salesforce users is like second nature, and it’s fun! We’ve seen so many super cool apps that leverage Lightning App Builder, Process Builder, Quick Actions, Lightning Components, and more to personalize the user experience and make it much more streamlined. However, users want not only their experiences personalized and streamlined but also to be intelligently guided throughout their workflows, reducing their own human error and supercharging their productivity.
With AI, users are in luck!
As of July 21, Einstein Prediction Builder (up to 10 enabled predictions) and Einstein Next Best Action (unlimited requests) are now included in Lightning Platform Plus SKU, at no extra cost. Additionally, Einstein Prediction Builder allows you to enable one free prediction for EE and above orgs, and Einstein Next Best Action allows up to 5,000 requests per org per month, regardless of the edition.
Now,
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