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Brandon Van Galder on Automated Omni-Channel Routing

April 20, 2023 by Mike Gerholdt Leave a Comment

Today on the Salesforce Admins Podcast, we talk to Brandon Van Galder, Technical Consultant at Arkus, Inc.

Join us as we chat about his tips for getting started with Flow, how omni-channel automation solved a big problem for him, and his tips for breaking into a Salesforce career.

You should subscribe for the full episode, but here are a few takeaways from our conversation with Brandon Van Galder.

Tips for your first Salesforce interview

Before Brandon had ever heard about Salesforce, he was an elementary school PE teacher. When he was feeling burnt out and looking for new opportunities, he happened to hear about Trailhead and the Salesforce Admin role and pretty soon, he was off to the races. He spent about a year as an admin and is now currently a technical consultant with Arkus, Inc.

Going from doing a bunch of online training to sitting in an interview

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