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Today on the Salesforce Admins Podcast, we talk to Christina Nava, Director of Salesforce Strategy at Gaggle. Join us as we chat about making flows more manageable with subflows. You should subscribe for the full episode, but here are a few takeaways from our conversation with Christina Nava. Creating flows to save time on business processes In the biz, Christina is what we … [Read more...] about Optimize Subflows for Efficiency with Christina Nava

IT teams are at the center of AI implementation. This means they are also at the center of a constant tug-of-war between people who reject AI and people who recognize it’s here to stay. We interviewed three CIO experts to get to the bottom of how AI doesn’t have to be at odds with the people it’s ultimately designed to help. Why AI implementation is often a headache — and what … [Read more...] about 3 Tips for Adding AI — and Subtracting the Headache  

Looking for design at TrailblazerDX ’24, the AI conference for the AI era? We’ve got you covered.  The Trailblazer community is coming back together on March 6-7, 2024, in San Francisco and on Salesforce+. We’re in the midst of one of the biggest revolutions in application development. So it’s time to get the skills you need to lead your company into the future. At TDX, you’ll … [Read more...] about A Designer’s Guide to TDX ’24

Looking for design at TrailblazerDX ’24, the AI conference for the AI era? We’ve got you covered.  The Trailblazer community is coming back together on March 6-7, 2024, in San Francisco and on Salesforce+. We’re in the midst of one of the biggest revolutions in application development. So it’s time to get the skills you need to lead your company into the future. At TDX, you’ll … [Read more...] about A Designer’s Guide to TDX ’24

Are your service agents drowning in mundane daily tasks? Then your business might be a good candidate for customer service automation. According to our research, 65% of high-performing service organizations rely on automated customer service to save time, reduce human error, and make time for new projects, compared to only 41% of underperformers.   If you’re thinking, Great! … [Read more...] about How To Get Started With Customer Service Automation