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Today on the Salesforce Admins Podcast, Admin Evangelist Josh Birk sits down with Kat Holmes, Chief Design Officer and EVP at Salesforce. Join us as we chat about diversity, accessibility, and her book, Mismatch: How Inclusion Shapes Design. You should subscribe for the full episode, but here are a few takeaways from our conversation with Kat Holmes. What is a mismatch? I … [Read more...] about Unlocking Diversity in Tech: a Deep Dive with Kat Holmes & Josh Birk

We’ve come a long way since the ancient Greek chariot — the bicycle, the car, the segway? — but we’ve still never improved on the wheel. Some things are so great they don’t need to be reinvented. With all the change coming to sales today — the data, the automation, the AI — there’s some comfort in knowing that the most basic sales best practices are here to stay.  We’re sharing … [Read more...] about 18 Sales Best Practices From the Most Accomplished Sellers We Know

Data Cloud is a data platform that unifies all of your company’s data on to Salesforce’s Einstein 1 Platform, giving every team a 360-degree view of the customer to drive automation and analytics, personalize engagement, and power trusted AI. Data Cloud creates this holistic customer view by turning volumes of disconnected data into a single, trusted model that’s easy to access … [Read more...] about What Is Data Cloud?

I dropped out of college to sell cell phone accessories. Thirteen years later, I’d worked my way up to become a top seller at IBM and eventually, Grubhub. I got to where I am because I had the support of my community at every step. So many of us have similar stories. We’ve dedicated valuable time searching for answers to do our jobs and get ahead, all while feeling the pressure … [Read more...] about Who Is a Salesblazer?

Your company may be exploring Einstein Copilot – Salesforce’s artificial intelligence (AI) assistant – and learning about its capabilities to improve productivity. While Copilot comes out of the box with actions that make common tasks easy, you can also design custom ones. But there are a few aspects to consider before you design custom actions. Let’s think through the … [Read more...] about Should You Design Custom Actions for Einstein Copilot? If So, Here Are 5 Tips