Styling hooks went GA with the Spring ’22 release. This feature opens the door to the customization of Lightning base components and much more. With styling hooks, you can easily change the appearance of a standard user interface by modifying a few lines of CSS: We won’t debate tastes and colors in this post, but we’ll cover what CSS custom properties and styling hooks are … [Read more...] about Customize Your Apps with Styling Hooks
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3 Reasons Why Call Center Software Is Better Than a PBX Solution
Is call center software better than a PBX solution? This is the question many businesses ask when setting up a contact center due to the perceived similarities between the two solutions. But they’re actually quite different. In this blog, we provide a brief overview of each — and three reasons why call center software is undeniably better (even for small businesses).With so … [Read more...] about 3 Reasons Why Call Center Software Is Better Than a PBX Solution
Four Ways to Transform Organizational Culture to Advance Access, Equity, and Justice
Before the global pandemic, intergenerational poverty and entrenched patterns of inequality dampened the future livelihoods of millions of children and their families across the globe. The COVID-19 health emergency and the ensuing global crises only continue to exacerbate these inequities and drive colossal disruptions in the provision of education across the world — … [Read more...] about Four Ways to Transform Organizational Culture to Advance Access, Equity, and Justice
5 Data Management Labs Apps for Admins
Data management is crucial to keeping records organized and easily accessible, and to having the information needed to respond to your customers’ needs. In our connected world, it’s become more important than ever to provide personalized experiences for your customers—and having the right data is key. Luckily, AppExchange and Salesforce Labs are here to help. Since 2006, … [Read more...] about 5 Data Management Labs Apps for Admins
Event Relays: Publish Events from Salesforce to Amazon EventBridge
When building application integrations, there are two common approaches: request-response and event-driven architecture. In request-response architecture, the client sends a request (e.g. SOAP/REST API) and expects a response synchronously. In the event-driven architecture, the client generates an event and can immediately move on to its next task. Loosely coupled integrations … [Read more...] about Event Relays: Publish Events from Salesforce to Amazon EventBridge