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Welcome to another post in the “How I Solved This” series. In this series, we do a deep dive into a specific business problem and share how one #AwesomeAdmin chose to solve it. Once you learn how they solved their specific problem, you’ll be inspired to try their solution yourself! Watch how Dee Ervin closed the gaps in Activity tracking. The post How I Solved It: Close the … [Read more...] about How I Solved It: Close the Gaps in Activity Tracking

I am excited to introduce the officers and members of the 2023 Salesforce America Higher Education Advisory Council (HEAC). We have 27 total and 6 new members this year, all of whom are community Trailblazers! I would like to welcome our new members and extend my sincere thanks to those joining the HEAC alumni community.  In case you’re not familiar with us, the council … [Read more...] about Announcing the 2023 Salesforce America Higher Education Advisory Council

The whole community is coming back together on March 7 and 8 in San Francisco and on Salesforce+ for TrailblazerDX (TDX) ’23! Join us and discover new ways to build success now with Salesforce. During these two exciting days, we’re blurring the lines between learning and fun by bringing admins, developers, architects, partners, entrepreneurs, and IT leaders together to immerse … [Read more...] about A Salesforce Admin’s Guide to TrailblazerDX 2023

Today is the International Day of Education,a day recognized by the United Nations to highlight the importance of education as a fundamental human right, and as a powerful tool for reducing poverty, promoting economic growth, and fostering peace and understanding. At Salesforce, equality is one of our core values. We deeply believe that equality starts with education and is … [Read more...] about Working Together to Support Education on a Global Level

As an #AwesomeAdmin, part of your role is managing and maintaining user access. So when multi-factor authentication (MFA) goes into effect for your org–whether you’re turning it on yourself or waiting for Salesforce to auto-enable it for you–it’s important to know how to resolve MFA-related access issues that users may encounter. Access issues typically fall into these … [Read more...] about Get Ready for Multi-Factor Authentication: Tips to Help Users Recover Access