Blog

This Black History Month, Salesforce is shining a light on some of our nonprofit customers who support and work with Black communities in the United States. This blog post is the second in a series that will appear each week in February, focused on the themes of resilience, compassion, and social justice. Second in the series is a Q&A with Angelica Cortez, Senior Vice President … [Read more...] about Black History Month 2023: Q&A with Angelica Cortez, Senior Vice President of Justice, Equity, Diversity, and Inclusion at Pacific Clinics

As Salesforce Admins, you’re expected to be the expert in all things Salesforce—and that often includes details of your company’s relationship with Salesforce. We know how important it is for you to be able to access key details of your Salesforce subscriptions and contracts, manage billing details, get copies of key documents, and even add licenses—all on-demand, on your own … [Read more...] about How Salesforce Admins Can Save Time with the Your Account App

With the start of the new calendar year, organizations are continuing to engage stakeholders to increase impact. According to our 5th Edition Nonprofit Trends Report, organizations as a whole are positive about the future, with 65% saying they are optimistic about their own organization. The top priority for nonprofits this year is fundraising— while the top challenges last … [Read more...] about Salesforce’s Spring ‘23 Release Helps Nonprofits Maximize Efficiency and Impact Across Your Organization

Congratulations! Your organization, Awesome Admin Automotive, made the investment in Salesforce. You’ve absorbed so much great content and can’t wait to dive right in and try out all the new bells and whistles! While it’s a very exciting journey ahead, as Simon Sinek’s book “Start With Why” suggests, it’s important to first take some time to reflect on why the users will be … [Read more...] about How to Use UX Principles to Shape Your Security Model

Today on the Salesforce Admins Podcast, we talk to Erick Mahle, Senior Director of CRM at First Advantage. Join us as we talk about what 2023 looks like for admins and why we have an opportunity to stand out as efficiency experts. You should subscribe for the full episode, but here are a few takeaways from our conversation with Erick Mahle. Doing more with less Erick has seen … [Read more...] about 2023 Outlook for Salesforce Admins with Erick Mahle