Welcome to another “Automate This!” In this live-streamed video series, we cover all things automation, from use cases and best practices to showcasing solutions built by #AwesomeAdmin Trailblazers like you. With automation, you can remove manual tasks, drive efficiency, and eliminate friction and redundancy. In this episode, see how Meghesh Shenoy uses invocable MuleSoft … [Read more...] about Automate This! — Leverage the Power of Invocable MuleSoft Composer Flows
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What Is Cross-Selling? A Guide to Boosting Sales Through Add-Ons
Imagine this: You’re at your favorite burger joint, eagerly anticipating your weekly quarter-pounder. The cashier offers you a tempting choice: “Would you like fries and a soda with that?” Seems like a no-brainer, right? Here’s the secret sauce: This burger joint has already won your trust with their consistently delicious burgers. By adding a side of crispy, salted fries and … [Read more...] about What Is Cross-Selling? A Guide to Boosting Sales Through Add-Ons
Automate This! — Create a 360-Degree View of Donors with Flow Builder and MuleSoft Composer
Welcome to another “Automate This!” In this live-streamed video series, we cover all things automation, from use cases and best practices to showcasing solutions built by #AwesomeAdmin Trailblazers like you. With automation, you can remove manual tasks, drive efficiency, and eliminate friction and redundancy. In this episode, see how Andrew Shanks uses Flow Builder and MuleSoft … [Read more...] about Automate This! — Create a 360-Degree View of Donors with Flow Builder and MuleSoft Composer
Employee Self-Service: The Complete Guide
Our research shows that 61% of customers would prefer to use self-service to resolve simple issues. Your employees are no different — they’d just as soon fire up an app than call the internal help desk. That’s why an employee self-service system is a great way to empower your people while keeping costs low. Let’s take a closer look at what employee self-service means, how it … [Read more...] about Employee Self-Service: The Complete Guide
Transition to a Salesforce Career with Johnjoe Mena
Today on the Salesforce Admins Podcast, we talk to Johnjoe Mena, a self-taught admin and Systems Associate Analyst at Salesforce. Join us as we chat about how to get started teaching yourself Salesforce and what to do when you feel overwhelmed. You should subscribe for the full episode, but here are a few takeaways from our conversation with Johnjoe Mena. Working his way up … [Read more...] about Transition to a Salesforce Career with Johnjoe Mena