Today on the Salesforce Admins Podcast, we talk to Jen Lee, Lead Solution Designer at John Hancock, six-time MVP, and Salesforce Platform Champion. We’re continuing Automation April to learn how you can bring automation magic into your Salesforce instance and make your end users’ lives easier.
Join us as we talk about why you should go with the simplest automation solution for each problem, why you shouldn’t only think about the “happy path,” and how to learn more about Flow.
You should subscribe for the full episode, but here are a few takeaways from our conversation with Jen Lee.
Automation for Admins
“I like being able to talk to the business users, understand what their business processes are, and then be able to automate those processes for them,” Jen says. She does just that in her day-to-day work as a Lead Solution Designer at John Hancock, but also in the
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