This blog post was written by myself and Tom Bassett and is an abbreviated version of the presentation we delivered at Dreamforce ’23, where we explored how you can prepare your Salesforce org for the artificial intelligence (AI) revolution. We invite you to read this post, which outlines the key steps you can take, but we also encourage you to watch our full presentation in … [Read more...] about How to Prepare Your Org for an AI-Driven Future
The Importance of Business Analysis as a Salesforce Admin
When I casually mentioned on Twitter that I was writing an article on the importance of business analysis for Salesforce Admins, the first comment I received was, “This is one of my top three skills I look for when I hire admins.” As a Salesforce professional who believes that business analysis is the foundation for any successful Salesforce project, I hear this comment a lot. … [Read more...] about The Importance of Business Analysis as a Salesforce Admin