Mike Gerholdt

This week on the Salesforce Admins Podcast, we sit down with Chris Marzilli, Director of Platform Success at Salesforce. We learn tons of tips and tricks Chris has for improving your org’s performance and how the Awesome Admins out there can make a difference. Join us as we talk about how impactful smart tab usage can be, the tools that are built into Salesforce to help … [Read more...] about Lightning Speed with Chris Marzilli

Today on the Salesforce Admins Podcast, we’re chatting with Purvi Desai, Director Product Marketing for Service Cloud. We learn how admins can get started with this amazing product. Join us as we talk about how to use personas to help you configure service cloud, the amazing powers of macros, and some product marketing insights about how to build a demo. You should … [Read more...] about Service Cloud with Purvi Desai

Hey #AwesomeAdmins! Every Tuesday this month, we will talk about the awesome TDX sessions we saw last month. We realize you may not have a whole day to set aside for learning, but we bet you can find 30 minutes this week (and next week, and maybe the week after that!). Admin Episode: Champion Productivity with Service Cloud! The Admin Channel at #TDX20 features an awesome … [Read more...] about TDX Tuesday: Champion Productivity with Service Cloud

Today, we’re joined by Wade Wegner, SVP Developer Platform at Salesforce and Product Leader for Work.com. We learn about the new collection of tools and resources, built on the Salesforce platform, to help businesses navigate the reopening process safely and responsibly. Join us as we talk about how Wade and his team were able to build out Work.com in a matter of weeks, … [Read more...] about Getting to Know Work.com with Wade Wegner

Today on the Salesforce Admins Podcast, we bring on John Kucera, a Product Manager at Salesforce. We find out all the latest and greatest things that Flows are capable of and why it’s worth it to make the switch from Process Builder. Join us as we talk about the new live ListViews feature, how you can automate hundreds and thousands of record changes (with debugging), and … [Read more...] about Flow Builder & Automation with John Kucera