American engineer, professor, and management consultant W. E. Deming once said:“If you can’t describe what you are doing as a process, you don’t know what you’re doing”.Everything is a process: from your everyday life to your business, you can always describe everything that happens as a result of evolving statuses that follow a certain logic.In regards to business process … [Read more...] about Better Together: How a BPM and CRM Integration can Benefit your Business