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Salesforce News, Reviews, and Analysis

Holly Rushton

Trailblazers Share Work From Home Tips

April 16, 2020 by Holly Rushton Leave a Comment

We asked our amazing AppExchange Community to share their favorite work-from-home advice, workspace photos, and a few technical tips you can apply. Some of these Trailblazers are seasoned remote employees, while others are brand-new to the working style — so there’s something for everyone. If you have additional tips or photos to share, tweet us … [Read more...] about Trailblazers Share Work From Home Tips

United Way and Trupanion Remain Open with the Help of NICE inContact

April 15, 2020 by Holly Rushton Leave a Comment

“Our call centers have limited hours temporarily, and we’re experiencing very high call volumes.” Sound familiar? NICE inContact, a cloud contact center software provider, is adapting its platform to help agents get up and running quickly at home — literally saving lives while continuing to provide critical support. They’re helping … [Read more...] about United Way and Trupanion Remain Open with the Help of NICE inContact

How Geneia is Reducing Burdens on Struggling Physician Practices and Hospitals

April 10, 2020 by Holly Rushton Leave a Comment

The world is aligned around one mission: responding to the COVID-19 crisis and mapping a path to recovery. Many companies, of all sizes, are joining this mission, giving however they can — be it supplies, services, or simply compassion. It is incredibly inspiring to see that, among these organizations, are a number of AppExchange partners. Geneia, a healthcare … [Read more...] about How Geneia is Reducing Burdens on Struggling Physician Practices and Hospitals

Leading Through Change: Insights from Salesforce Leaders

April 1, 2020 by Holly Rushton Leave a Comment

Now, more than ever, organizations of all sizes are looking to leaders how they can better support their employees and communities.Leading Through Change, a new editorial series, features insights and ideas from Salesforce leaders to provide guidance and resources to help business leaders manage through a crisis. We’ll continue to update this post as more content is … [Read more...] about Leading Through Change: Insights from Salesforce Leaders

5 Salesforce Labs Apps to Help Hit Your Goals

March 12, 2020 by Holly Rushton Leave a Comment

We’re a few months into 2020 now. How are you doing on the goals you set for the year? Have you stuck with your “inbox zero” goal? How about getting outside for 30 minutes on your lunch break?Whether you’re crushing those goals or need a little assistance to get back on track, here are five Salesforce Labs apps to help you on your way.1. … [Read more...] about 5 Salesforce Labs Apps to Help Hit Your Goals

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  • Optimizer Is Sunsetting: Learn How To Use Org Check | Kate Clicks Through It
  • Admin Release Countdown: Get Ready for Winter โ€™26
  • Breaking Into Tech With a Nontraditional Background
  • Introducing True to the Core Deep Dive: In-Depth Product Conversations with Salesforce PMs
  • Inside Our Hackathon Build: Case Automation on Agentforce in 9 Steps

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